Resubmitting a verification
When resubmitting company verification is needed and how to correct details and submit the review again.
Last reviewed: 2026-07-22
When a resubmission is needed
Resubmitting company verification is required when Nexcal requests more information, when the review was rejected, or when your company details change after a review that is already complete. In these cases you update the affected details and start the review again.
Before you resubmit
- Read the reasons or follow-up questions given by Nexcal carefully.
- Check which details are missing, unclear or inconsistent.
- Have the relevant official documents ready to match the spelling.
Resubmitting step by step
- In the workspace and company settings, open company verification.
- Add or correct the affected details, such as company name, legal form, address or the authorized representative.
- Check all fields for completeness and consistency.
- Submit the review again.
After resubmitting, the status changes back to "submitted" and then to "in review". The meaning of the statuses is explained in understanding company verification status.
Hinweis: Only resubmit once all requested details have been added completely. Repeated incomplete submissions extend the review.
What changes after approval
Once the review is approved after resubmission, the approval again applies to the entire workspace. Together with an approved caller ID, a production campaign start is then possible. Until the new approval, a production start stays blocked. In the meantime, you can continue preparing existing drafts.
If the review gets stuck
If the review stays open unusually long after a resubmission, or it is unclear which details are still missing, contact support. For guidance, see company verification stuck.